Shipping & Delivery
Shipping & Delivery Policy
Effective Date:
May 9, 2026 Thank you for shopping with Zonebrick. We are committed to delivering your orders safely and efficiently to
metal fans around the world. Please review our Shipping & Delivery Policy for important information regarding
processing times, shipping methods, and delivery expectations.
1. Order Processing Time
All orders are processed after payment confirmation. Estimated processing time:
- 1–5 business days for standard products
- Additional processing time may apply during holidays, promotions, or high-demand periods
- Custom or personalized items may require extra production time
Orders are not processed on weekends or public holidays.
2. Shipping Time Estimates
Delivery times vary depending on destination, customs clearance, and carrier operations. Estimated shipping times:
| Region | Estimated Delivery Time |
|---|---|
| United States | 5–12 Business Days |
| Canada | 7–15 Business Days |
| Europe | 7–18 Business Days |
| Australia & New Zealand | 7–15 Business Days |
| International | 10–25 Business Days |
Please note that these are estimated delivery windows and not guaranteed shipping dates.
3. Shipping Carriers
Zonebrick works with trusted shipping partners and fulfillment providers. Depending on your location, orders may be
delivered through:
- USPS
- UPS
- DHL
- FedEx
- Local postal services
Carrier selection may vary depending on package size, destination, and logistics availability.
4. Tracking Information
Once your order ships, you will receive a shipping confirmation email containing tracking information whenever
available. Please allow 2–5 business days for tracking updates to appear in carrier systems.
5. Customs, Duties & Taxes
International orders may be subject to:
- Import duties
- Customs fees
- VAT or local taxes
These charges are determined by your country’s customs authority and are the responsibility of the customer. Zonebrick
is not responsible for customs delays or additional import charges.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. If an incorrect address is submitted:
- Delivery delays may occur
- Additional shipping fees may apply
- Orders returned to sender may require reshipment fees
Please contact us immediately if you notice an address error.
7. Lost, Stolen, or Delayed Packages
Zonebrick is not liable for packages delayed, lost, or stolen after being transferred to the shipping carrier. However,
we will do our best to assist customers with shipment investigations and carrier claims whenever possible. If your
tracking has not updated for an extended period, please contact our support team.
8. Split Shipments
In some cases, orders containing multiple items may ship separately depending on inventory availability and fulfillment
locations. Customers will receive tracking details for each shipment if applicable.
9. Delivery Delays
Unexpected delays may occur due to:
- Severe weather
- Customs inspections
- Carrier disruptions
- Global logistics issues
- Peak holiday seasons
We appreciate your patience and understanding during these situations.
10. Shipping Restrictions
Zonebrick reserves the right to limit or refuse shipping to certain locations due to:
- Carrier limitations
- Legal restrictions
- Fraud prevention concerns
- Operational constraints
11. Contact Us
If you have questions regarding shipping, delivery status, or tracking information, please contact us.
Zonebrick
United States Office
8817 Trace Ridge Pky Keller, TX 76248 United States
Australia Office
2 Warner Street Fortitude Valley QLD 4006 Australia Thank you for supporting Zonebrick. We proudly deliver
metal-inspired merchandise t